Terms and Methods of Payment
All website orders must be paid by credit card or paypal.
The cost of recovering any default of payments will be borne by the customer. Court
in NSW has sole jurisdiction.
The goods remain property of Livshop Online until full payment is received.
Availability and Brands
Common types and sizes are usually available in stock. Unpopular products types
and sizes will require minimum 4-6 weeks delivery time.
We endeavour to stock all items displayed in our online catalogue at all times.
However due to unforeseen or unexpected circumstances there is always a possibility
that we may temporarily run out of stock of a particular stock item. We will exercise
our discretion and supply an alternative brand of comparable quality to save you
the convenience of back ordering.
If back ordered item is no longer required, please advise our sales support team
through email at email@example.com.
Delivery and Freight
1. In Australia, freight handling and insurance charges are calculated based on
post code and order value.
Charges are as follows:
Freight ranges from $5.50 - $27.50 depending on order size and weight
Freight ranges from $8.80 - $44.00 depending on order size and weight
Additional fuel surcharge may apply (dependant on post code? please refer to pdf document)
Price are exclusive of GST.
All orders over 10kg will be subject to additional freight charges.
Goods will not be delivered until payment is made to Lishop Online.
All orders may be subject to minimum handling fees of $3.85 (Inc. GST).
Return of Goods Policy
1. Returning Goods
Prior approval must be obtained from our Online Sales Support team at firstname.lastname@example.org
before returning goods.
A Return Authority Number (R.A.N.) form will be sent to you once the return is authorised.
The form is to be attached with goods together with a copy of our delivery docket/invoice
and any other relevant correspondence.
Goods returned must be in their original packaging.
Any claim for incorrect shipment, faulty or damaged goods on delivery, must be made
within five working days of receipt of goods.
Goods will be accepted for credit or replacement at the sole discretion of the management
of Livshop Online.
2. Collection of Goods
Livshop Online will arrange for goods to be collected, unless otherwise agreed in
If the goods have been returned without any written authorisation by Livshop Online,
the company will not be responsible for any charges (for any reason) such as freight,
insurance and custom duty etc.
3. 10% Re-stocking fee
Goods returned due to orders placed incorrectly will be subject to a 10% restocking
fee with a minimum fee of $20.00.
4. Issue of Credit
Livshop Online reserves the right to refuse or delay credit or replacement unless
the procedures for the return of goods have been followed.