All orders are to include item code, product description, quantity, price and freight
and handling charges (see below).
Orders are placed through our website: www.livshop.com.au.
Terms and Methods of Payment
All website orders must be paid by credit card or Paypal.
The cost of recovering any default of payments will be borne by the customer. Court
in NSW has sole jurisdiction.
The goods remain property of Livshop Online until full payment is received.
Prices are negotiable for bulk requirements. Please contact our sales department.
Prices are quoted in Australian dollars and are subject to 10% GST (goods & services
tax) unless otherwise stated.
Prices are subject to change without prior notice.
We reserve the right to rectify prices quoted in the invoice, if found to be incorrect.
These prices are specific to Livshop’s Online offers and subject to pre-determined
quantities. The information provided is for reference only. Livshop reserves the
right to modify pricing without prior notice. Errors and omissions excepted.
Availability and Brands
Due to unforeseen or unexpected circumstances there is always a possibility that
we may temporarily run out of stock of a particular stock item. We will exercise
our discretion and supply an alternative brand of comparable quality to save you
the convenience of back ordering.
If back ordered item is no longer required, please advise our sales support team
through email at email@example.com.
Delivery, Postage and Freight
- We offer a fixed shipping cost of $12.00 for all orders within Australia
- All Orders over $250 (excl. GST) will be delivered free of charge
- Standard Delivery Time:
- 3 to 5 Business Days for NSW, VIC & QLD
- 5 to 7 Business Days for SA, TAS
- 7 to 8 Business Days for WA & NT
- For International orders, please
contact us to get a shipping cost quotation and the appropriate shipping information.
Please send all correspondence in English and provide us with the Item code, quantity
required, and your exact shipping address with postal code. E-mail is the most efficient
manner of communication for us.
Price are exclusive of GST.
Goods will not be delivered until payment is made to Livshop Online.
Return of Goods Policy
1. Returning Goods
Prior approval must be obtained from our Online Sales Support team at firstname.lastname@example.org
before returning goods.
A Return Authority Number (R.A.N.) form will be sent to you once the return is authorised.
The form is to be attached with goods together with a copy of our delivery docket/invoice
and any other relevant correspondence.
Goods returned must be in their original packaging.
Any claim for incorrect shipment, faulty or damaged goods on delivery, must be made
within five working days of receipt of goods.
Goods will be accepted for credit or replacement at the sole discretion of the management
of Livshop Online.
2. Collection of Goods
Livshop Online will arrange for goods to be collected, unless otherwise agreed in
If the goods have been returned without any written authorisation by Livshop Online,
the company will not be responsible for any charges (for any reason) such as freight,
insurance and custom duty etc.
3. 10% Re-stocking fee
Goods returned due to orders placed incorrectly will be subject to a 10% restocking
fee with a minimum fee of $20.00.
4. Issue of Credit
Livshop Online reserves the right to refuse or delay credit or replacement unless
the procedures for the return of goods have been followed.